REALDOWNLOADER CRASHES ON STARUP

CARL MACHIN

• 2017년 09월 05일 06:14

when I start realdownlaoder in windows 10 it crashes. I get the windows typical blue circle that is endless. There is no possibility of clicking on anything on realdownlaoder. I have uninstalled, done disk clean, rebooted and re-installed it. Does not work. Same issues every time. This is not free software and windows 10 had been around long enough for you to fix it.

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  Harold

  • 2017년 09월 05일 08:14

  I have replied to your request via email.

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  Royal Ottmar

  • 2018년 01월 06일 22:38

  My realdownloader starts up fine. I pick two or three videos from Youtube and it starts doenloading them. I get the message that downloader has crashed but the downloads continue to download fine. Once the downloads have completed, sometimes up to five, I can no longer download any. The message is still there. I then close doownloader  and restart it. It does the same theing.

   

  I have uninstalled it and reinstalled it with the same results. 

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  RN Support

  • 2018년 01월 09일 23:44

  Please reinstall RealPlayer to resolve this issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

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