Can't download or install Realplayer program

William Goss

• 2017년 05월 07일 04:19

Hello,

I can't download or install this program.  Every time I try I get the message "The signature of RealTimes-RealPlayer(1).exe is corrupt or invalid."

 

I have already tried changing my internet settings to allow download with invalid signatures....any advice?? Please help, I want this program!

0

• 공식 댓글

  

  Maria

  • 2017년 05월 08일 13:05

  Hello,

  Please reboot your PC in Safe mode and try installing RealPlayer (using the Alternate installer).

  To learn how to proceed, please click on the link below and follow the instructions: https://customer.real.com/hc/en-us/articles/231760587

   

  If the issue persists, please provide the following information:
  

  • What Operating System is installed on your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
  • What is the exact message that appears on your desktop?
  • Please send a screen shot showing the steps you follow and the results. To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473

  The more specific you are, the better I will be able to assist you.

   

   

   
• 

  lobe love

  • 2018년 07월 08일 20:48

  
  not download >>>appear this massage:

   

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• 

  RN Support

  • 2018년 07월 18일 21:35

  Iobe,

  Please install Windows Runtime components before installing RealPlayer. Here is the link.

  https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

   

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• 

  mir alikhan

  • 2020년 05월 30일 17:23

  NO luck in WIndows 10....it is 2020 June....just tried Win 7...NO problem???

  0

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