RealPlayer 22 Clean library Crashes
So far, with the last 3 versions of RealPlayer, when I run the clean function on my Music library to repair song info, RealPlayer crashes. I leave it up and running and leave since it takes so long to run and when I return, RealPlayer is not longer open. In event view I see the entry below. Clean never finishes to review changes and it seems nothing changes. It always lists the same number of files to scan restart, after restart, after restart. Any suggestions to actually have the program work?
Faulting application name: realplay.exe, version: 22.0.3.345, time stamp: 0x6478851a
Faulting module name: cddblink.dll, version: 2.6.206.202, time stamp: 0x4bc4cad9
Exception code: 0xc0000409
Fault offset: 0x0008638c
Faulting process id: 0x25138
Faulting application start time: 0x01d9a9eba081384f
Faulting application path: C:\program files (x86)\real\realplayer\realplay.exe
Faulting module path: c:\program files (x86)\real\realplayer\cddblink.dll
Report Id: e5184de1-3077-4906-be86-23009e2360bc
Faulting package full name:
Faulting package-relative application ID:
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This can happen if one of the following happens.
- Bad installation of RealPlayer
- Corrupted library database
- Faulty/corrupted files in your library
The first 2 issues can be resolved by reinstalling RealPlayer. If the issue persists, we could look at other viable options.
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I uninstalled. Check the box to remove the library. Delete the real folder from program files(x86). Reinstalled. Crashed sometime during clean process. Installed Media Monkey. It identified 3 bad mp3 files that I deleted. Ran RealPlayer library clean. Crashed again during scan. Now what?
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We sent you an email. We'll take it from there.
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