music backup

Sarah Z

• 2016년 07월 01일 13:20

hello,

I am trying to figure out if the music I downloaded 5 years ago would be backed up. I have not visited my account in 5 years and there are some really good music that I downloaded in real player and I am trying to get it back.

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  Prasanth

  • 2016년 07월 01일 17:05

  Let me inform you, when you download files using RealPlayer the downloaded Music / Videos will be saved in your hard drive. RealPlayer will only have a shortcut to that file in RealPlayer library. It wont store the Music / videos in any external server.
  
  If you have the back up for those files in your computer hard drive or with any external storage.
  
  Once you install the RealPlayer latest version from www.real.com You can do a scan disk for media to import the files from your computer hard drive to the RealPlayer PC library.
  
  To do so, follow the steps in the below article:
  
  https://customer.real.com/hc/en-us/articles/205035417
  
  Note: If you don't have the back up for those files, then you have to download once again from the source you downloaded before.

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