Why the sudden download issues and what happened to my current one-time purchased Plan?

Azlan Ismail

• 2023년 12월 23일 09:08

I have records for my purchase of the one time RealPlayer Plan (22/08/2021    *REALPLAYER 206-674-2400 WA USD 0.80 (MYR 3.40) and 24/08/2021 -*REALPLAYER 206-674-2400 US USD 24.99 (MYR 108.31) which does not seem to be reflected in my current account Plan section in the Real Time Account (the Plan section does not indicate the 24.99 Plan which I have purchased before). Also, the account setting for my RealPlayer Downloader seemed to be not working suddenly today and trying to reroute me to "Upgrade to Premium") which I do not prefer. Please explain and reinstate my current Plan - which is supposed to be a one-time purchase.

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  Charles Wearing

  • 2023년 12월 24일 00:33

  ditto

   

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  Michael Kenmir

  • 2023년 12월 24일 16:14

  My real Player just suddenly stopped working, won't even launch at this point in time. No downloading either. I also have a one-time paid subscription to RealPage. I have tried uninstalling and reinstalling the software and it still refuses to launch.

   

   

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  ROBERT RYAN

  • 2024년 01월 06일 17:43

  My Reatime 22 one-time pay has become dysfunctional on downloads after a Windows update.  What happened?

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