To resolve your issue, please reinstall RealPlayer.
I cannot downloads videos.
The Download video icon doesn't appear when I want to download a video. It just stopped coming up.
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Okay, going on two days now....when will this be fixed?
We can assure you that our engineers are working on resolving this issue. We will email you as soon as it is resolved.
Icon appears but says video not available...when will you update us on a fix?
Our engineering team is investigating it. We will send you an email as soon as it is resolved.
When I click on WEB VIDEO and un box type name od the song or artist the pop up is LOADING but nothing happens. Prior to yesterday it worked perfect. What I need to do to get it back?
We will send you an email as soon as our engineers have fixed it. Until such time requesting you to use a web browser to search for videos.
Closing this forum post as it a very old post.