Shortcut

Finbarr O'Leary

• 2018년 08월 05일 09:40

 If I restart my PC, the shortcut doesn't work, I get this...

''The Item 'Realplayer'.exe that this shortcut refers to has been changed or moved.

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  RN Support

  • 2018년 08월 06일 23:18

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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  Finbarr O'Leary

  • 2018년 08월 07일 23:24

  Avatar, I have done that, even a clean uninstall, I have just RESTARTED my pc to update my antivirus, turned back on and short cut not working again.

  I am now getting on to billing for a refund.

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  RN Support

  • 2018년 08월 07일 23:27

  Go to C:\Program Files (x86)\Real\RealPlayer and look for a file named realplay.exe

  Right click on this file select "Send to --> Desktop (Create Shortcut)"

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