Not Connected?

Cordell Dickerson

• 2018년 08월 30일 21:23

I have the Premium version.Message reads not connected restart your computer.No change after restart.Please help.Thank You.

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  RN Support

  • 2018년 09월 01일 05:50

  
  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
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  Chazzz Clooney

  • 2018년 08월 31일 17:04

  I have same problems...just started recently. need help asap.

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  Chazzz Clooney

  • 2018년 08월 31일 17:05

  I need a ph # to call for support or I will have to cancel my subscription as it has stopped working.

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  RN Support

  • 2018년 09월 01일 05:51

  Chazzz,

  We don't offer phone support.

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  Cordell Dickerson

  • 2018년 09월 02일 01:43

  Does this work even if the version you have is premium?If click on install will it install the premium version?

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