Telechargement impossible

Jacques Anstett

• 2019년 06월 19일 09:42

Bonjour,

 

 

Le logiciel ne veut plus telecharger les videos de youtube ( message telechargement impossible ).

 

J´ai reinstallé la derniere version du logiciel et le probleme persiste.

 

Que dois-je faire pour que le logiciel soit de nouveau fonctionnel ?

 

Cordialement.

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  RN Support

  • 2019년 06월 19일 23:01

  We don't offer support in French. Do you have any firewall programs installed in your PC? What web browser do you use to download videos?

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  Jacques Anstett

  • 2019년 06월 20일 07:22

  Hi,

  i have Panda Antivirus, i tried with firewall and AV disabled but still the same issue. By the way i use Google Chrome and i checked, it's up to date. 
  Regards. 

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  RN Support

  • 2019년 06월 20일 17:21

  We have sent you an email. We'll take it from there.

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