I have subscribed for Real Downloader Expresee and the charge mentioned was 25 USD but charged 80 USD to my credit card

Shankar Gouru

• 2019년 08월 24일 08:40
• 편집된 시간

I have subscribed for or purchased Real Downloader Expresee and the charge mentioned was 25 USD but actually it is charged 80 USD to my credit card.    I got the message from bank that 80 USD is charged. Can you check the issue and refund the difference amount. 

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  RN Support

  • 2019년 08월 31일 14:10

  We see that our payment processor has not been able to charge your credit card for your RealPlayer Downloader Express purchase. We are not seeing any charges to your account. Do you have an alternate email address where you purchased RealPlayer or other products from us?

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  Cathy Dishaw

  • 2020년 10월 08일 17:06

  I was charged twice once 80 usd and than 40 how do I get a refund?

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