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$24.99 offer Bogus? I've tried Every Way

I've tried every which way to get the $24.99 upgrade offer and it just jams up and goes noplace,  I'm sure the regular price offer has no issues ... this is a great way to piss people off, think of your customer acquisition cost.  Now I'm reading about the upgrade not working- sure respond via email so no one knows the resolution for all we know you tell people to go pound sand.

Will De Mauro

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Please provide us with the following information.

1. Which product are you trying to purchase?

2. Which web browser do you use?

3. What error message do you get when trying to purchase?

4. Have you cleared cookies in your Web Browser?

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