Sharing Story Failed

William Allen

• 2019년 09월 28일 16:01

Created a Story with Realtimes on my Samsung Note 8 Android smartphone.  When I try to share the file it is too large for email.  Link wont send via text.  When I try to use Samsung link share the file will transfer but will be corrupt.  How can I get the file to transfer successfully?

0

• 

  RN Support

  • 2019년 09월 30일 21:26

  When sharing a story, the story is stored in the Cloud. Your account doesn't seem to have a Cloud account however you get 1GB of storage space to allow sharing of files. You may want to delete the existing ones so your new files can be shared. You can click the below link to see the files stored in the Cloud.

  https://realtimes.real.com/account#login

   

   

  0

댓글을 남기려면 로그인하세요.