Due to changes in our plans, the Cloud storage space was discontinued for all Free users.
We sent a series of three emails to all free customers who would be impacted by this policy change, to give them 30 days notice so they could download important content, or take advantage of a special discount on an annual subscription that provides more storage space. I'm sorry if you did not see these emails. After discontinuing the Cloud storage space, the missing content cannot be retrieved.
We are sorry for any inconvenience caused.