Unable to download videos

latrice reaves

• 1 de maio de 2017 21:11

yes I can't download any videos or music from you tube can someone fix this problem for me it just started this today april 30th can some onr give me a cal and fix this for me thank you it's 4:09 pm central time here yoooo can call now i'm sitting by the phone thank you

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• Comentário oficial

  

  Vladimir

  • 2 de maio de 2017 13:38

  Hello,
  
  To resolve the download video issue, please consult first this article: https://customer.real.com/hc/en-us/articles/204040433

  Please note that we can not assist you via phone. 
• 

  Lee Murcutt

  • 4 de maio de 2017 20:31

  same problem nothing working..tried link above still unable to down load anything

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• 

  Vladimir

  • 5 de maio de 2017 08:27

  Hello,

  If you receive a message saying: 'No videos to download on this page', please consult this article: 

  https://customer.real.com/hc/en-gb/articles/204169018 

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