unable to download from youtube

I have tried all the solutions listed on this page but none have worked. No videos from youtube can be downloaded

Hello,

Please provide the following information:

• What Operating System is installed on your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
• What version of RealPlayer is installed on your PC? (Here's how to check the version: https://customer.real.com/hc/en-us/articles/204039513) 
• Which Internet browser do you use: Internet Explorer, Google Chrome, Mozilla Firefox? Do you experience the same difficulties while using all the Internet browsers? 
• Do you receive any error messages? What is the exact message that appears on your desktop?
• Please send us screen shots showing the steps you follow and the results. To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473

The more specific you are, the better I will be able to assist you.

I cannot consistently download videos from YouTube since I upgraded to Windows 10. Think the Realplayer & RealDownloader came with Windows10.
Had no problem initially but I have not been able to most of the times now. Even with the same URL link, it is not consistent. Was not able to download a link several days back but managed to this morning. Now I am not able to for most. Is it because some videos are locked?
Please help. Thanks

Andrew,

We have noticed that YouTube is blocking videos from being downloaded at this time. There are other video hosting websites where you can still download videos from which suggests that the Downloader is still working and not broken.

We don't control websites hosting videos so there is very little we can do to force our Downloader to download videos. We will continue to investigate if there are other ways to download videos from these popular websites but at this time our only request is to be patient so these websites allow videos to be downloaded again.