real downloader

null null

• 5 de janeiro de 2018 14:57

when I try to download videos a message says importing files but it does not I have left it for hours but the same message is there but the file does not import yet if it is a windows media file it works perfectly why?

0

• Comentário oficial

  

  RN Support

  • 6 de janeiro de 2018 19:23

  This issue can be resolved by simply reinstalling RealPlayer. Here are instructions on how to do that.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   

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