Real Downloader

null null

• 26 de março de 2021 13:05
• Editado

I am not able to download videos with RealPlayer 20/20, Google Chrome and Windows 7, so am getting the error message 'unable to download' when I try to download a video. Here is an example of a video which won't download.

https://www.facebook.com/100058143845072/videos/775074230065088

I have tried downloading to RealPlayer downloads, desktop, Documents, and Libraries/videos and had no luck. I enclose a screenshot of the error message I am receiving.

Can you download it from your end?.

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  RN Support

  • 29 de março de 2021 20:34

  We have a known issue with Facebook videos. We will email you as soon as it is resolved.

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  null null

  • 30 de março de 2021 10:51
  • Editado

  I have the same problem with YouTube videos and I have been able to download some FaceBook videos.

  Here is an example of a video I cannot download with Realdownloader from YouTube.

  https://www.youtube.com/watch?v=Zp3BS6jMzIo&list=FLju4vmADgz-LTNu-qNiVK2A&index=1&t=15s

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  RN Support

  • 1 de abril de 2021 00:41

  We were able to download the YouTube video without any issue.

  We sent you an email. We'll take it from there.

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