downloading a video

Deb Tilton

• 17 de fevereiro de 2023 05:20

why am I unable to download any videos?

says it can't download on this site.  this site is youtube and I've downloaded tons of videos all the time

how is this problem fixed???

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• Comentário oficial

  

  RN Support

  • 18 de fevereiro de 2023 19:08

  With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.

  1. Attempt to download any video of your choice (You will still have the same error).
  2. Simply restart your computer.
  3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
   
  If the issue still persists, please let us know.

   
• 

  Robert Bowman

  • 17 de fevereiro de 2023 06:30

  I'm having the same problem on two different PC's. I have RealPlayer 22+

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