Won't play store bought dvd

Paul Lis

• 18 de fevereiro de 2023 22:59

I want to play a store bought dvd on my computer and it doesn't let me.

This is the message I got.

The DVD cannot be played.  Key exchange for DVD copy protection failed.

Any Suggestions?

Thanks

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  RN Support

  • 22 de fevereiro de 2023 20:07

  Please make sure the Region of this DVD is the same as your DVD drive

  Please follow the steps from this link.

  https://customer.real.com/hc/en-us/articles/204041233--Key-exchange-error-when-playing-DVD-RealPlayer-Plus-

   

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  James Carothers

  • 24 de fevereiro de 2023 22:44

  I am getting an error message "Analog copy protection failed" on all of my factory purchased DVDs any advice? I paid for this application and it only works on an old Dragnet box set I own. 

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  RN Support

  • 25 de fevereiro de 2023 17:02

  What is the Region of your DVDs and your DVD drive? Make sure they are the same. If they are different, it won't work. It is a hardware setting which you will need to change.

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