Slow downloads

Harry Hall

• 28 de fevereiro de 2023 19:01

Downloaded a couple of videos and sound from 2 other videos and download went fast on one of them, then all of them went very slow (took forever) to download.  I am a premium subscriber.  Is there a fix for this?  I tried restarting my computer and still had the same problem afterwards. 

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  Anthony Lewis

  • 28 de fevereiro de 2023 19:42

  Having the same problem. Video downloads are very slow. Please let me know how to solve the problem.
  Thanks

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  RN Support

  • 28 de fevereiro de 2023 23:28

  We have noticed today (28th February, 2023) that certain websites have started to throttle the download speeds. We don't control how these websites control their content. However, our engineering team is looking into it. 

  At this time, there is very little we can do but we will update this page with more information as we have. Stay tuned!

  Please click this link to get updates about slow download speeds.

  https://customer.real.com/hc/en-us/articles/13291534922139

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