downloading problem

Toby Smith

• 24 de abril de 2023 16:47

all was well yesterday. went to download my first youtube video and was told unable to download it. also when my RealPlayer tries to load a subscription web site I get a message saying the download failed

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  RN Support

  • 25 de abril de 2023 15:28

  Can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed?

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