Having trouble with "removing duplicate" videos.

Ralph Wells

• 18 de maio de 2023 03:27

Having trouble with "removing duplicates" works fast initially, then slows down and take hours to finish. Sometimes it takes 7-8 hours. It used to be done quickly, but now  it does not. Can you help?

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  RN Support

  • 18 de maio de 2023 18:15

  Hi Ralph,

  Can you please let us know if you are using the "remove duplicates" for video files or audio files? If you have a very large library it can take a longer time however 7-8 hours seems very unusual. It is also likely that your library database may be corrupted or you have some bad files in your library. 

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