Publicação

15 seguidores Seguir
1
Avatar

Cancel subscription

Want to cancel subscription email ********** or ************

jessica chambers

Comentário oficial

Avatar

Hello,

I've sent you an email. Please check your mail box.

Maria
Ações de comentário Permalink

Publicação fechada para comentários.

16 comentários

0
Avatar

I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Sean 0 votos
Ações de comentário Permalink
0
Avatar

Good Evening,

I noticed a charge on my visa for a subscription I have for real player but it is from an email account I haven't used in years but can't remember the name. Can please help in going about cancelling that? My name is Dwayne Lino

Thank you

Dwayne Lino 0 votos
Ações de comentário Permalink
0
Avatar

Dwayne,

I've sent a message to the email address associated with your account. Please check your Inbox.

Naga 0 votos
Ações de comentário Permalink
1
Avatar

I dont believe I ever signed up for this service but have been charged to a credit card for one year.  Please cancel and explain. SA

Steve Allen Jr 1 voto
Ações de comentário Permalink
0
Avatar

Steve, I've sent a message to the email address.  Please respond and we'll go from there.

Jason 0 votos
Ações de comentário Permalink
0
Avatar

i am trying to cancel my subscription. When I click cancel it keeps coming back. Please fix this. Thank you 

Hilary Garland 0 votos
Ações de comentário Permalink
0
Avatar

Hi Hilary, 

I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Viswanathan S 0 votos
Ações de comentário Permalink
0
Avatar

I want to cancel my subscription

london grissom 0 votos
Ações de comentário Permalink
0
Avatar

london grissom,

I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Arvin 0 votos
Ações de comentário Permalink
0
Avatar

I purchased a $39 upgrade subscription this morning. Tried it, the product does not work.

I submitted a request to cancel subscription. You responded with: ". . . your RealCloud subscription has been deactivated." 

Then I responded with a correction email: "I did not subscribe to RealCloud, but RealPlayer.

Real Times Team, responded with: "We received your request and will respond in 1 - 2 days, and suggested that post my comments here." 

I responded with a request for a phone number and asked are you hiding in cyber space? You did not respond but removed this. I should not have to wait 1 - 2 days for a reimbursement for a transaction that occurred two hours ago. Can I talk to someone by phone regarding this issue?

Frank Dantzler 0 votos
Ações de comentário Permalink
0
Avatar

Teresa,

We see that you already cancelled your 100GB subscription. You still have the 25GB monthly plan active. If you want this to be cancelled, please let us know.

 

Real CS 0 votos
Ações de comentário Permalink
0
Avatar

Please cancel my subscription ASAP. Thank You. jerry brown @ xxxxry@aol.com. Thank You for your help in this matter.

jerry brown 0 votos
Ações de comentário Permalink
0
Avatar

Jerry,

We've cancelled the membership, so you will not be charged any further. 

Real CS 0 votos
Ações de comentário Permalink