new realplayer downloaded today and down loader does not work. just a circle going around

david kincer

• 8 de fevereiro de 2024 13:23

I Bought and downloader RealPlayer but the downloader does not work just a circle going around and around the disappears after 2 minutes or so

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  RN Support

  • 8 de fevereiro de 2024 19:23

  Have you tried reinstalling RealPlayer?

  In the meanwhile, can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed?

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