no visual playback

thenaturalboxer .

• 31 de março de 2018 03:17

 nothing I've downloaded recently is playing correctly. sound is fine, but picture is a scrambled mess. What gives?

1

• Comentário oficial

  

  RN Support

  • 2 de abril de 2018 23:17

  We are aware of this issue. Our engineers are working on resolving this issue. Once it is resolved, I will email you with an update.
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  david steggs

  • 3 de abril de 2018 23:13

  i cant see any of my dvd, but sound is ok.        help me

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  david steggs

  • 3 de abril de 2018 23:13

  i cant see any of my dvd, but sound is ok.        help me

  0
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  RN Support

  • 4 de abril de 2018 19:37

  David,

  Please follow the steps from this link.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

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  david steggs

  • 6 de abril de 2018 11:55

  i tried all of those moves but to no avail, still have sound but no video

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