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Unable to sign in from the player

Domenick D'Angelica

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To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

If the issue still persists, please let us know if you are seeing any errors when signing in.

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