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"IMPOSIBLE DESCARGAR"

When I want to download a video, the REALDOWNLOADER shows me the following message: IMPOSSIBLE DOWNLOAD.

I have the latest version: 18.1.20.206

I have Windows 10. Until a few days ago I had no problem with any video. Today I have uninstalled and reinstalled the RealPlayer according to the procedure that is in your database. Result: NO SOLUTION.

Also, I want to know the technical support email. Well, the solutions in the knowledge base DO NOT work.

I appreciate in advance your help.

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Cuando quiero descargar un video, el REALDOWNLOADER me muestra el siguiente mensaje: IMPOSIBLE DESCARGAR.

Tengo la versión ultima: 18.1.20.206

Tengo Windows 10. Hasta hace unos días no tenía problema con ningún video. Hoy he desinstalado y vuelto a instalar el RealPlayer de acuerdo al procedimiento que está en vuestra base de datos. Resultado: SIN SOLUCIÓN.

Además, deseo conocer el email de soporte técnico. Pues, las soluciones que hay en la base de conocimiento NO sirven.

Agradezco de antemano vuestra ayuda. 

Jorge A

Jorge Luis ANDREOLI

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We have noticed that YouTube is blocking videos from being downloaded at certain (random) times. There are other video hosting websites where you can still download videos from which suggests that the Downloader is still working and not broken.

We don't control websites hosting videos so there is very little we can do to force our Downloader to download videos. We will continue to investigate if there are other ways to download videos from these popular websites but at this time our only request is to be patient so these websites allow videos to be downloaded again.

However, if you are unable to download videos from a different website, please copy and paste the website address (URL) of the video that you are unable to download.

Real CS 0 votos
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