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Download videos not working anymore

Recently I have installed Real Player Plus.

It was working very smoothly.

Since one day downloading is not working at all.

Have reinstalled Real Player but still not working.

Installation on Windows 10 64bit with Firefox browser.

I got always the message 'Unable to download'

Please how can I solve the problem, I have already tried every post from the Support Community.

 

Paul De Meyer

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Can you please download any video from a non YouTube website and let us know if you are able to download?

Example - www.vimeo.com

If you are able to download from a non YouTube website but not from YouTube, it means that they are blocking downloads and the issue is not the Downloader.

Please confirm anyway.

Real CS 0 votos
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Downloading from Vimeo is possible.

But non video from YouTube is working, a few days ago it was still working.

Paul De Meyer 0 votos
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It appears that YouTube is blocking downloads at this time. Many popular websites like YouTube have seen an unprecedented traffic/volumes during this pandemic. They are throttling bandwidth so everyone can access the sites. Since it being blocked by the website, there is very little that Downloader can do at this time. The only solution is to wait and try again after a few days.

Real CS 0 votos
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Technology, as you know it is constantly and ever changing for the better.

That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?

1. Open Internet Options from the search window.
2. Under General Tab, click Delete in Browsing History and follow prompts.
3. Close Internet Options.

Once you are done resetting your Internet Options, please follow these steps:

1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
2. Close all Windows
3. Restart your PC

Now try your video. If the issue persists, please let us know.

Real CS 0 votos
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