Problems downloading YouTube videos after upgrade

Nestor Eguez

• 29 de novembro de 2025 22:11

Hi:

I already checked the answers suggested before and no one works. My problem is that after I updated the RealPlayer the problem begun, before works fine.

I really need help

Thanks 

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  RN Support

  • 21 de maio de 2026 18:21

  What error message do you get when you download?
   
  In the meanwhile, can you please let us know the following information:
   
  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.
   
  Please provide us with the version number you see there.
   
  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? 

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  FDG DSFGDS

  • 5 de junho de 2026 10:20

  It sounds like the issue started right after the RealPlayer update, which usually means the new version may have changed some playback or compatibility settings. You can try reinstalling the previous version or clearing the program cache to see if it fixes the problem. Some users also report that disabling hardware acceleration helps improve streaming performance on platforms like cineby 18+. If the issue continues, a clean reinstall of RealPlayer might be the best solution.

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