Updating my email
I have to update my email address. Following the published procedure does not work.
Also I have uninstalled and re-installed my Real Player program, (thrice) but my the Video Downloader says 'cannot download videos on this page.
I think I need help.
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If you are using any VPN services, please disconnect it and try again. If you are still having this issue, try connecting your computer to your Phone's hotspot and try to download a YouTube video. If you are able to download after connecting to your hotspot, then YouTube is probably blocking you from downloading videos through your Internet Service Provider. In that case, you could call them and ask them to provide you with a new IP address.
Please let us know your new email address so we can update it for you.
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My Old email address was: - davidson.david@rogers.com
New email address: davidson.david@yahoo.ca
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David,
We have updated your account to with davidson.david@yahoo.ca
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I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.
I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.
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