Unable to Download

Louis Lejeune

• 8 de novembro de 2026 00:53

Hi, for the last couple of days I've not been able to download any videos, including youtube videos. I've uninstalled and reinstalled. Tried every suggestion possible without any success. Is the download process down or is it just me?

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  RN Support

  • 9 de novembro de 2026 21:18

  We don't have any known issues with the Downloader. What error message do you get when you download?
   
  In the meanwhile, can you please let us know the following information:
   
  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.
   
  Please provide us with the version number you see there.
   

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