Milena
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We have emailed you additional troubleshooting regarding this problem (email reference number: 375964). Please reply to the email directly and we'll take it from there.
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Comentário oficial Please try the solutions from: Sound plays but video is blank, frozen, or distorted
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We have a known issue with trimming audio files after the latest RealPlayer update and we are working on a solution (see official response above). Due to this known problem, it isn't possible to tr...
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Comentário oficial It isn't possible to revert to the RealPlayer version before the update - I'm sorry for the disappointment. Please note that you need to have administrative rights on Windows to be able to use Real...
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Comentário oficial First, please make sure you have the latest RealPlayer version installed - you can download it at: http://www.real.com/ Once done, try downloading videos again. If the issue persists, please see: "...
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Comentário oficial If you are not seeing the Download This Video button, please refer to: Download This Video option does not appear If you're having a different problem, please specify what it is, so we can assist you.
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Comentário oficial DVD playback is part of RealPlayer Plus and won't work with the free version - for more information, please see: RealPlayer basic and Plus features
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Please try the solutions suggested here: http://www.thewindowsclub.com/full-screen-problems-windows-10
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Comentário oficial Currently, Download This Video is only compatible with the following browsers: MS Edge, Internet Explorer, Mozilla Firefox and Google Chrome.
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Comentário oficial Please try the "download from a weblink" method and let us know if you're experiencing the same: Copy the URL of the video from the address bar. Select "Download This Video" to get the RealDownloa...