Milena
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Please uninstall and then reinstall RealPlayer to try and fix this issue - follow these steps: Uninstall and reinstall RealPlayer on Windows
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Comentário oficial Please consult the following articles for help with this issue: How to trim a video No sound when playing files (Windows) If the problem persists, please let us know what format the original video ...
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Comentário oficial Glad to hear you found a solution! For additional tips, please see also: https://customer.real.com/hc/en-us/articles/206834057-Unable-to-play-rm-or-ram-files
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Comentário oficial To burn DVD, you need to choose "Video Disc Burner" - for more information, please see: How to burn a DVD
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Comentário oficial Thank you for your cooperation. We'll email you when we have an update on the status of this case. We appreciate your patience!
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Comentário oficial We've emailed you regarding this issue (email reference number: 373443). Please reply to the email and we'll take it from there.
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Comentário oficial Please try the solutions from: System errors, faults, or freezes when using RealPlayer
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Comentário oficial If you are trying to play rm. or ram. files, please consult: https://customer.real.com/hc/en-us/articles/206834057-Unable-to-play-rm-or-ram-files If this is not the issue you are having, you'll nee...
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We offer support in this Community and over email nowadays.
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Comentário oficial We don't have a support telephone number but we'll happily assist you here or over email with any issues or questions you may have.