Trouble opening Realplayer for desk top

null null

• 2017年10月02日 18:14

When trying to open realplayer get warming "Window cannot access the specified device, path or file.  You may not have the appropriate permissions to access the item".  What do I do?

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• 

  Virgilio

  • 2017年10月04日 13:15

  1- To resolve this issue, you need to uninstall RealPlayer as described below:
  
  Please do not install RealPlayer at this stage, just follow this steps to remove RealPlayer and delete the application folders. You will install RealPlayer when you reach the line number 2.
  
  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows
  
  IMPORTANT: Make sure you delete the application folders as described here: https://customer.real.com/hc/en-us/articles/220342848
  
  2- Restart your computer and install RealPlayer by clicking here: http://www.real.com/

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