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realplayer not playing videos

My realplayer just stopped playing videos. I have reinstalled it and did everything I can think to do but it won't work. It will download alright but won't  play it back! I have Win 10 with Chrome and it was playing fine but yesterday just stopped playing.

Tony Sinagro

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6 條評論

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Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.

As you know, this issue was related to a recent Windows 10 update.

We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:

https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438

Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.

Thank you for using RealPlayer!

Aravind Ramachandran 0 票
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I just purchased and installed RealPlayer.  It's not working for any DVDs.  I tried the download that was suggested to fix the bug - I can't even install the download.  Do you have other suggestions? At this point, if there is no fix, I want my money back!

Teri McClanahan 0 票
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My real player is still not working and I have installed the update. Now what?

Teri McClanahan 0 票
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I have the same problem whatever Video I try to play Realplayer just freezes.

null null 0 票
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