realplayer not playing videos

My realplayer just stopped playing videos. I have reinstalled it and did everything I can think to do but it won't work. It will download alright but won't play it back! I have Win 10 with Chrome and it was playing fine but yesterday just stopped playing.

Tony Sinagro 2017年03月19日 21:02

請登入寫評論。

6 條評論

Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.

As you know, this issue was related to a recent Windows 10 update.

We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:

https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438

Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.

Thank you for using RealPlayer!

Aravind Ramachandran 2017年03月20日 21:38 0 票

I just purchased and installed RealPlayer. It's not working for any DVDs. I tried the download that was suggested to fix the bug - I can't even install the download. Do you have other suggestions? At this point, if there is no fix, I want my money back!

Teri McClanahan 2017年12月15日 15:06 0 票

My real player is still not working and I have installed the update. Now what?

Teri McClanahan 2018年06月04日 14:37 0 票

Terri,

I've sent you an email. We'll take it from there.

Real CS 2018年06月05日 22:29 0 票

I have the same problem whatever Video I try to play Realplayer just freezes.

null null 2018年11月20日 05:19 0 票

Please follow the instructions from this link to resolve your playback issue.

https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

Real CS 2018年11月29日 01:09 0 票