REALPLAYER STOPS WORKING

Laurie Leppi

• 2017年03月20日 02:50

0

• 

  Douglas Vickers

  • 2017年03月20日 14:25

  When trying to play  a recorded video get message,"Real Player has stopped working and Windows will look in to it" problem not yet resolved after 7 days./have downloaded programme again but without success ? Any help would be appreciated

  0
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  Bill Milton

  • 2017年03月20日 16:26

  Real Player Stopped working

  -1
• 

  Arvin

  • 2017年03月20日 21:35

  Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.
  
  As you know, this issue was related to a recent Windows 10 update.
  
  We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:
  
  https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438
  
  Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.
  
  Thank you for using RealPlayer!

  1

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