To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
Real Times Not Connected
Every time I open realplayer a prompt Currently not connected to Real Times Restart your computer. I cannot sign in to my Real Player. Why is this happening?