unable to sign in, defaults to offline

Jim Emm

• 2023年02月24日 20:50

Just upgraded and now unable to sign in. Have tried to install and uninstall numerous times. Does not appear to be firewall or anti virus.

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  RN Support

  • 2023年02月25日 17:05

  
  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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  Jim Mancuso

  • 2023年02月25日 21:22

  Did not work, still defaulting to Offline>

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