Cannot trim videos after downloading and paying for Premium

Henry Bishop

• 2023年05月15日 17:54

When I pull up a newly downloaded video and go to trim it is a transparent screen,  This just started.  If upgrading to premium is not a resolution for this error please refund $39.99 and I will find another service to use.  

0

• 

  RN Support

  • 2023年05月15日 19:07

  Please reinstall RealPlayer and try again. After you reinstall RealPlayer, please restart your computer and try again. If the issue persists, please let us know.

  0
• 

  Henry Bishop

  • 2023年05月15日 20:16

  Did all that, did not fix the issue

  0
• 

  RN Support

  • 2023年05月15日 20:21

  We sent you an email. We'll take it from there.

  0

貼文已關閉評論。