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CD burning function does not work

The CD burning function does not work. I can't transfer audio files to the platform to burn the music. This is happening on my laptop and my desktop. On my laptop I've even uninstalled and reinstalled the software. When I use the LG burning software on my desktop, it works fine. Bottom line: Also on both computers I've gotten a dialog box that basically says that Real Player has stopped working. Real Player does not work!

Don Christensen

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We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will let you know. In the meantime, we would like to try some basic troubleshooting steps. I've sent a message to the email address associated with your account. Please respond and we'll go from there.
Michell 0 票
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Same thing is happening to me.  Real Player has stopped working is the message that I get when trying to burn a CD.

 

Herman Wittenberg 0 票
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Herman,

We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will let you know. In the meantime, we would like to try some basic troubleshooting steps.

I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Naga 0 票
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