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real player wont down load on pc

running window 8.1 realplayer seems to download but does not set up or open

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3 條評論

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To resolve this issue, please follow the steps in this article:

https://customer.real.com/hc/en-us/articles/204040153

If this does not resolve your issue, please provide the following information:

• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Viswanathan S 0 票
評論操作 永久連結
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Please follow these instructions to install RealPlayer.

1. Go to Control Panel and uninstall RealPlayer.
2. Go to https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and download and run the installer.
3. Once the Fixit program opens, click Next.
4. Select Uninstalling.
5. You will see a list of programs installed. Scroll down and look for "Video Downloader". Select that and click Next and click on "Yes, try uninstall". This will remove the application.
6. Run the Fixit program once again. (You will need to run this program a few times)
7. Follow steps 4 and remove the following programs (in the said order)
a. RealUpdgrade 1.1
b. RealDownloader
c. RealDownloader
Note: You have to run Fixit each time you want to uninstall these applications.
8. Delete Real & RealNetworks folders from
a. C:\Program Files (x86)
b. C:\Programdata
c. C:\Users\<your username>\AppData\Roaming
d. C:\Users\<your username>\AppData\Local

Once you have uninstalled all of them and deleted the folders, restart your computer. Download RealPlayer from www.real.com. Ideally, this should install properly.

 

Real CS 0 票
評論操作 永久連結