We try to block ads that have sound so that they will not interfere with our customers' use of RealPlayer. However, some ads may slip through our filter. Please reply with a detailed description of the ad(s) with sound--or a screenshot if possible--and we will ask our marketing department to remove that ad from RealPlayer.
Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.