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dowloading from you tube on windows 8

louis Palumbo

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Please provide the following information to analyze the issue:

• Are you able to see the "Download This Video" option?
• Do you receive an error message? What does it say?
• Is this happening to all videos, on all sites or just with a particular one?
• What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Harry 0 票
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