upload jammed at 50%

John Hanratty

• 2016年09月28日 10:50

real#333413535.   pw bebop

you sent me notification of an update , I do not know why, I tried to do that, lost my real plus and the attempt to upload reached 50% then continued to loop at that forever, Your advice is frustrating so I am giving you some of my information, please help as I have no real player at all, I just want my real times restored. Thank you. 

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  Naga

  • 2016年09月28日 14:53

  We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will send you an email to let you know.

  Meanwhile, we need some information pertained to the issue which will help us to know the root cause of the issue. I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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