I cannot view any video.

null null

• 2018年03月31日 05:23

I download normally the videos, but cannot view them. Realplay does not work about playing.

I have Windows 8.1. Realplay version is the most recent.

Thank you for attention.

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  RN Support

  • 2018年04月02日 23:20

  Are you seeing any error or is the video not clear?

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  david steggs

  • 2018年04月03日 23:11

   i cannot see any video on my dvd but i have sound????????  help please

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  RN Support

  • 2018年04月04日 19:36

  David,

  Please follow the steps from this link.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

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