DONT DOWNLOAD VIDEO

JOSE VENTURA

• 2018年05月17日 00:31

 I have been dowload some videos (inlude yesterday) but today i can not do it, the video frame appears like blur picture and real player can not play the video and of course dont show the download icon.

This  function has been workin well but today simply doesnt work

any idea?,  do i need to install again it?

by the way, real payer doesnt play html 5 videos

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• 

  RN Support

  • 2018年05月22日 20:45

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  It should play HTML 5 videos.

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