Downloader error

Ryo Momikura

• 2018年10月15日 12:43

Video Downloador doesn't work well. Please fix it.

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  RN Support

  • 2018年10月22日 21:02

  Please provide us with the following:

  1. Is this happening on all browsers?

  2. What website are you downloading videos from?

  3. What is the version of RealPlayer installed?

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  Ryo Momikura

  • 2018年11月08日 14:03

  1.  Few days ago,I can't download some videos but all videos now.

  2 . Youtube

  3. It's ratest version and I checked updating.

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  RN Support

  • 2018年11月10日 00:14

  We have identified the download issue and resolved it. Please follow these instructions to resolve your downloader issue.
  
  1. Open a web browser (Chrome, Firefox or Edge)
  2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
  3. Repeat step 2 once more
  4. Restart your PC
  
  This will update the fix and you should be able to download videos again.

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