Real player 18 plus will download all the extra features required to burn a DVD
I have real player plus and when I select to burn a DVD from my library it takes the requests and looks as if it running perfect , however after going thru all the recoding and preparing and showing recording I get a general error message each and every time. I have tried to remove and reinstall realplay but the problem goes with me. Please advise. What happened to the ask for help feature where a tech could take over my computer and troubleshoot it from your end? Please advise I feel as if I have paid for something that I am not receiving. Thank you James Joynes
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Can you please let us know what the specific error message is when you burn a DVD?
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At first it was saying parsing audio that stopped and now I get a message now I get a message saying that it may have been moved or uninstalled. it is still on my control panel and I get all actions except the burn. How frustrating is that? James Joynes My account is still paid I think if not let me know.
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We sent you an email. We'll take it from there.
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