upgrade
I paid 24.99 logged in (after restarted RealPlayer) and it says I must switch to UPGRADE as I am using the free system. No phone # no customer service, looks as if I have to tell my credit card company you did not deliver said goods, and cancel the payment. Whats really messed up is I had already purchased the upgrade 6 months ago. When I had to reinstall the player, it deleted all my videos and said I was using the free version. Used to be yall had some integrity, now you've turned RealPlayer into a farce. markmner@gmail.com Look it up, Ive paid twice for nothing. Your not going to get away with this fraud I guarantee it! Extremely pissed off, Mark Miner
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We see a RealPlayer Downloader Express purchased under markmner@gmail.com. Please note that we have not been able to charge your credit card yet. We are not seeing any other purchases under this email address. If you purchased it 6 months ago, please provide with more information so we can look up your purchases. Do you have an alternate email address you used to purchase 6 months ago?
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